Atreum Lighting Reviews

Atreum Lighting offers a range of LED grow lights. The HYDRA-3200 LED Grow Light, which is optimized for 2x4-ft to 3x5-ft grow areas, is priced at $399, down from its original price of $419. The HYDRA-1000 LED Grow Light, perfect for 2x4-ft grow areas, is available for $139, reduced from $149. They also offer an Atreum Lighting Sticker for $5. These prices are subject to change and it's always a good idea to check the website for the most current pricing. They also offer a discount code ATREUM10 at checkout to save 10%.

Atreum Lighting is known for its full-spectrum LED grow lights. They offer high-performance, efficiency, and user-friendly features. Their popular products include the HYDRA-3200 LED Grow Light (320W) and the HYDRA-1000 LED Grow Light (100W). The HYDRA-3200 is optimized for 2x4-ft to 3x5-ft grow areas and reduces hotspots for superior uniformity. The HYDRA-1000, consuming only 100W, is perfect for 2x4-ft grow areas and features the Atreum digital controller for precision dimming control. They also offer a range of other products including the VELA 240W LED Grow Light, VELA 320W LED Grow Light, and various LED Light Bar Fixtures and Kits. However, some of these products are currently sold out. Atreum Lighting also provides a Lighting Coverage Guide for those unsure of what they're looking for.

Atreum Lighting offers several payment options for their customers. They accept credit cards backed by major providers including Visa, Mastercard, American Express, and Discover. However, they do not accept some debit cards. If you have an iPhone with Apple Pay enabled, you can use Apple Pay on both desktop and mobile. They also support Shop Pay, where you can share your billing and shipping info once, and use your email address to tap through future purchases. If you have a Google account with GooglePay enabled, you can use GooglePay on both desktop and mobile. Additionally, you can pay with PayPal. You can click on checkout with PayPal on the product pages or you can choose them at checkout. If you encounter any payment error when trying to check out, it could be due to an error or a typo in your billing information. If you see multiple charges for the same order on your statement, the other charge(s) on your statement will disappear in 2-3 business days. If you didn't receive any confirmation, none of the charged orders went through. Try placing the order again, double-checking that all billing and shipping information is correct. The charges on your statement will disappear in 1-2 business days. If they don't, you can email them at team@zenconcessions.com. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

Atreum Lighting has a 30-day return policy. If 30 days have gone by since your purchase, unfortunately, they can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, they require a receipt or proof of purchase. Please provide your order number when requesting a return. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted: Any item not in its original condition, is damaged or missing parts for reasons not due to their error. Any item that is returned more than 30 days after delivery. Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact them at returns@atreumlighting.com. Unfortunately, all clearance items are final sales and cannot be refunded. They only replace items if they are defective or damaged. If you need to exchange it for the same item, send them an email at returns@atreumlighting.com for exchange instructions. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If they provide the return shipping label, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.

At Atreum Lighting, most orders will process within 3-5 business days, but some orders may take up to 15 days. Once the package is handed off to the shipping carrier, standard shipping within the US takes 2-7 business days for delivery. Please note that orders received after 3pm Central Time are considered to be received on the following business day. Due to the current COVID-19 situation, order processing times have been extended due to social distancing and safety measures. They are no longer able to ship outside of the US starting November 30th, 2020. They will restore international shipping capabilities as soon as systems and regulations allow them to do so. Once your packages is packed for shipment at their warehouse, they are unable to divert your package to a new address. They suggest contacting the carrier or your local post office to set up a forwarding address as needed. They are so grateful for their community and your patience as they work to keep each other safe. They are now offering free standard shipping on all orders within the US.

Atreum Lighting's Return Policy is as follows: To initiate a return, an email must be sent to returns@atreumlighting.com. The policy lasts for 30 days from the date of purchase. If 30 days have passed since the purchase, a refund or exchange cannot be offered. To be eligible for a return, the item must be unused and in the same condition that it was received in, and it must also be in the original packaging. A receipt or proof of purchase is required to complete the return. There are certain situations where only partial refunds are granted: Any item not in its original condition, is damaged or missing parts for reasons not due to Atreum Lighting's error, or any item that is returned more than 30 days after delivery. Once the return is received and inspected, an email will be sent to notify the customer of the approval or rejection of the refund. If approved, the refund will be processed, and a credit will automatically be applied to the original method of payment, within 7 business days. All clearance items are final sales and cannot be refunded. Exchanges are only made if items are defective or damaged.

As for the Shipping Policy, Atreum Lighting offers free standard shipping on all orders within the US. Standard shipping takes 2-7 business days for delivery. Orders received after 3pm Central Time are considered to be received on the following business day. Due to the current COVID-19 situation, order processing times have been extended due to social distancing and safety measures. Most orders will process within 3-5 business days, but some orders may take up to 15 days. The customer will be responsible for paying for their own shipping costs for returning an item. Shipping costs are non-refundable. If Atreum Lighting provides the return shipping label, the cost of return shipping will be deducted from the refund. Depending on where the customer lives, the time it may take for the exchanged product to reach them may vary.